Refund policy
Effective Date 05 August 2026
This Return Policy applies to all purchases made through www.yikes.in. By placing an order, you agree to the terms outlined below.
Our Commitment
Every Yikes product is carefully inspected before dispatch to ensure it meets our quality standards. As our products are produced in limited quantities, we encourage customers to review product descriptions, product images, and the Size Guide carefully before placing an order.
Return Eligibility
Returns are accepted only if:
- You receive a product with a verified manufacturing defect.
- You receive an incorrect product.
- You receive an incorrect colour, design, or size due to an error by Yikes.
Return requests must be submitted within 48 hours of delivery or as soon as reasonably practicable A unboxing video is required in all condition without it no return will be approved.
Products That Cannot Be Returned
Returns will not be accepted for:
- Change of mind.
- Personal preference.
- Dislike of the design or colour.
- Incorrect size selected by the customer.
- Incorrect product selected by the customer.
- Sale or promotional products unless defective.
- Gift purchases unless defective.
- Delivery delays caused by the logistics partner.
- Minor aesthetic variations that do not affect product quality or functionality.
Manufacturing Defects
A manufacturing defect includes:
- Torn fabric.
- Major stitching defects.
- Significant print defects.
- Missing garment components.
- Damage that makes the garment unwearable.
The following are not considered manufacturing defects:
- Loose threads.
- Minor print placement variations.
- Slight colour variations due to photography or display settings.
- Natural variations in cotton texture or weave.
- Packaging damage where the garment remains unaffected.
- Manufacturing tolerance of up to ±1 inch in garment measurements.
Evidence Required
To process your request, please provide:
- Order ID.
- Clear photographs of the product.
- Photograph of the shipping label.
- Brief description of the issue.
An unboxing video is recommended as it helps us verify claims more efficiently. Genuine claims may also be assessed using photographs, courier records, warehouse inspection reports, and any other relevant evidence.
Quality Inspection
Approved returns will undergo a quality inspection after reaching our warehouse.
Returned products must be:
- Unworn.
- Unwashed.
- Unused.
- Free from stains.
- Free from perfume or deodorant marks.
- Free from smoke or strong odours.
- Free from pet hair.
- Free from alterations or damage.
- Returned with original tags attached.
- Returned in original packaging wherever reasonably possible.
Products failing inspection may be rejected and returned to the customer.
Unauthorized Returns
Products should not be returned without prior written approval from Yikes.
Unauthorized returns may be refused and Yikes shall not be responsible for products lost or damaged during self-shipping without prior authorization.
Product Appearance
Actual colours may vary slightly due to lighting conditions, photography, screen calibration, or display settings.
Minor variations in print placement, wash effect, fabric texture, and finishing are natural characteristics of garment manufacturing and are not considered defects.
Wash Care
Damage caused by improper washing, bleaching, tumble drying, ironing directly on the print, or failure to follow the recommended care instructions is not covered under this policy.
Fraud Prevention
Yikes reserves the right to reject claims involving:
- False damage claims.
- Used or altered products.
- Manipulated evidence.
- Repeated abuse of return policies.
- Chargeback fraud.
- Any activity reasonably believed to be fraudulent.
Courier records, delivery confirmation, warehouse inspection reports, and other supporting documentation may be used while reviewing claims.
Contact
For return requests, contact:
Please include your Order ID for faster assistance.
Refund Policy
Effective Date
This Refund Policy applies to all purchases made through www.yikes.in.
General Policy
Refunds are issued only in circumstances where a verified manufacturing defect or an error by Yikes cannot reasonably be resolved through a replacement.
Refund Eligibility
Refunds may be approved if:
- A verified defective product cannot be replaced.
- An incorrect product dispatched by Yikes cannot be replaced.
- An incorrect colour, design, or size dispatched by Yikes cannot be replaced.
- A shipment is confirmed as lost in transit by the logistics partner and a replacement cannot be arranged.
- An order is cancelled by Yikes before dispatch.
Situations Where Refunds Will Not Be Approved
Refunds are not available for:
- Change of mind.
- Personal preference.
- Incorrect size selected by the customer.
- Incorrect product selected by the customer.
- Dislike of the design or colour.
- Delivery delays caused by logistics partners.
- Products that fail the quality inspection.
- Products returned without prior approval.
- Normal wear and tear.
- Damage caused after delivery.
- Improper washing or handling.
- Sale or promotional purchases unless legally required.
Cash on Delivery (COD) Orders
A ₹99 Advance Partial Payment is required for all Cash on Delivery (COD) orders.
The ₹99 amount is additonal against the total order value.
The ₹99 Advance Partial Payment is non-refundable if:
- The customer refuses delivery.
- The customer is unavailable despite reasonable delivery attempts.
- The order is returned due to an incorrect or incomplete address provided by the customer.
- The logistics partner is unable to complete delivery due to customer-related reasons.
- The customer cancels the order after it has been dispatched.
If delivery cannot be completed due to an error by Yikes or the logistics partner, the ₹99 Advance Partial Payment will be refunded or adjusted towards a replacement order, as applicable.
This requirement applies only to Cash on Delivery orders.
Refund Processing
Approved refunds will be processed using the original payment method.
Processing fees of 99 INR will be deducted
Refunds are generally initiated within 5–7 business days after approval. The time taken for the amount to reflect depends on your bank or payment provider.
Order Cancellation
Orders can be cancelled within 24 hours of order.
Once an order has been shipped, cancellation requests cannot be accepted.
Delivery Delays
Estimated delivery timelines are indicative only.
Delays caused by weather, public holidays, transportation disruptions, government restrictions, or events beyond the reasonable control of Yikes do not qualify for refunds or compensation.
Governing Law
This policy shall be governed by the laws of India.
Nothing contained in this policy limits or excludes any statutory rights available to consumers under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, or any other applicable law.
Contact
For refund-related queries, contact:
Please include your Order ID in all communications to help us assist you efficiently.